We do not store payment details. Online payments relating to the services provided by FR through the use of the FRP are processed either via PayPal or Internet banking. Payments via PayPal are safe guarded inline with PayPal’s privacy policies. Please refer to PayPal for further information.
Collection and Use of Personal Information
FR collects personal information when you register as a user of the FRP.
Authorised users of the FRP are required, after delivering FRIENDS training to enter information about participants including the personal information outlined above. FR assumes the provision of personal information in relation to participant details from authorised users, including but not limited to educational institutions, government organisations and private enterprise is authorised unless otherwise notified.
International Transfer of Personal Information
If you are using this site and the FRP outside of Australia, you consent to the transfer of information across international boundaries.
Storage and Disclosure of Personal Information
All personal information collected by FR is held in the FRP. The FRP is a secure database solely owned by FR.
We use encryption and authentication procedures to ensure the security of personal information held in the FRP database and to protect against unauthorised access.
Access to the FRP requires registration, which involves the provision of a username and password for your privacy and security. Authorised users and training participants are responsible for maintaining the security of usernames and passwords at all times. All passwords saved in the FRP database are encrypted.
Friends Resilience production services are hosted on Amazon Web Services’ (“AWS”) EC2 platform. The physical servers are located in AWS’s secure data centers. From Amazon’s documentation:
AWS has achieved ISO 27001 certification and has been validated as a Level 1 service provider under the Payment Card Industry (PCI) Data Security Standard (DSS). We undergo annual SOC 1 audits and have been successfully evaluated at the Moderate level for Federal government systems as well as DIACAP Level 2 for DoD systems.
Further information on the security of AWS EC2 data centers is available directly from Amazon (http://aws.amazon.com/security).
All user content is stored within Asian Pacific (Sydney) region of AWS. Friends Resilience's production environment is hosted on an AWS EC2 platform. User content can also be found in backups, stored in AWS EC2 and Relational Database Service. We do not offer customers the option of hosting the Friends Portal on a private server, or to otherwise use Friends Portal on a separate infrastructure.
Access to Personal Information
At all times, as an authorised user of the FRP you have access to personal information held by FR. FR takes reasonable precautions to ensure personal information collected, held and used is accurate. FR encourages the correction of personal information by you to ensure records are up to date and accurate. FR has permission to update FRP user information unless otherwise advised.
Questions and Complaints
If you would like to make use of your right to access, right to be forgotten or data portability please contact email@example.com.
Intellectual Property Rights
Intellectual Property Rights includes all present and future rights in relation to copyright, trade marks, designs, patents, trade, business or company names, domain names, software or other proprietary rights, or any rights to registration of such rights whether existing in Australia or otherwise.